Refund policy

Return Policy

Thank you for shopping with Feeling Epic. We want you to feel empowered and confident in your purchase. If something isn’t quite right, we’re here to help. Please keep in mind that we are a small startup company so don’t take advantage of our kindness.

Returns

We accept returns within 14 days of your order’s delivery date.

To be eligible for a return:

• Items must be unworn, unwashed, and in original condition

• Tags must be attached

• Items must be free of stains, scents, or signs of wear

If your return does not meet these conditions, we may not be able to process your refund.

Exchanges

We do not offer exchanges. If you need a different size, color, or style, simply return your original item and place a new order.

Non-Returnable Items

The following items are final sale and cannot be returned:

• Final sale or clearance items

• Gift cards

• Any item marked "non-returnable" at checkout

How to Return

To initiate a return:

1. Email us at zel@feeling-epic.com with your order number and the items you wish to return.

2. We’ll reply with return instructions and the return address.

3. Ship the item back using your preferred carrier. Return shipping costs are the customer’s responsibility.

We strongly recommend using a trackable shipping service to ensure your return is received.

Refunds

• Refunds are issued to your original payment method

• Please allow 5–10 business days for the refund to appear, depending on your bank or card issuer

• We do not charge restocking fees